Acer - Over Heating
Akshay S filed complaint against Acer on Apr 19, 2023
I am writing to express my extreme dissatisfaction with the service I have received regarding my laptop's overheating problem. I purchased the laptop from * months ago, and it has been in good condition. However, for the past few weeks, the laptop has been overheating, causing significant disruption to my work and productivity.
I contacted your customer support team and have been given false solutions that have not resolved the issue. Additionally, I have been repeatedly told to wait for a few more days for a solution, but there has been no progress so far. This has caused me a great deal of frustration and inconvenience.
I expected better service from a company like Acer, and I am disappointed that my concerns have not been addressed in a timely and effective manner. I would appreciate it if you could provide me with a clear solution to my laptop's overheating problem as soon as possible. If a resolution cannot be found, I expect a refund or replacement of my laptop.
I hope that you will take my complaint seriously and take the necessary steps to resolve the issue.
Thousands of customers like you have trusted Voxya to resolve their issues
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