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Keruas Shopping - Ordered product was inappropriate

VINOTHINI filed complaint against Keruas Shopping on Aug 31, 2021

I have ordered Jamuni suit with Dupatta on**/*/**** from Keruas.com. I did not recieve any information. After several time I got mail with tracking no and waited for my parcel on **/*/****. The one which I recieved was not the one I ordered. I ordered XXL but the one which I got was XL and yellow colour tops with worst quality. The refund policy say mail us and no other option for contact. I mailed several time with pics still did not get reply.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Keruas Shopping

2

Total Complaints

1

Total Resolved

50.00%

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Sagar Kamble on Jun 7, 2021

Keruas Shopping – Wrong Product deliveredOpen

they are sent wrong parcel to me & when call them they told us you can return the parcel by your own cost. they are not mention any address for communication on parcel and not revertin on phone & email after this.