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Delhivery Pvt Ltd - Ordered not delivered and false tracking update by Del

Soham Patel filed complaint against Delhivery Pvt Ltd on May 22, 2020


I have ordered from myntra website to pincode ******. It is a orange zone. Your delhivery website also show it orange zone. I did not get my order till now. The all parcels reached to destination city-Santrampur since *days but not delivered to me.

The tracking shows FALSE information of containment area which is totally wrong. You can check with your other sources. It is orange zone and delivery can be done easily. Here is Santrampur police station number (*****-******) to confirm that the address is not in containment zone. Post-office number *****-******

Today i have received the a courier from amazon and the courier boy yelled that "Sir your approx ** parcels are at warehouse of delhivery courier at Santrampur". "The delhivery guys were telling that they will not deliver the parcels unless the customer comes and collect it. The local delhivery courier persons are making fool of me and the company both by updating false information of lockdown and containment zone.

Here is the list of my tracking numbers.
************
************
************
************
************
************
************
************
************
************
************

Contact Email- sohamortho@hotmail.com
Address is Mangaljyot society, College road, Santrampur, Gujarat. Pincode-******

Regards

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Delhivery Pvt Ltd

9

Total Complaints

3

Total Resolved

33.33%

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