Speed And Safe Courier Service - Ordered item inproper delivery

We are sadly inform you that,Very bad service rentered again and again from the concerned one Staff from the Edappal _ Speed and safe courier/dealer ..this time, it was peak..and the subjected courier holding the AWB tracking number ******* delivery was very pathetic from your assigned staff.He called us and said come down with branch seal and your courier placed at the down side of the stairs But as per I spoke with him he bring it with uncultured conversation held in my office premises with short tempered ...we had its vedio footage and he not valued and considered even a printer valued INR.*****/_As we know , our deal is successfully handing over the ordered item at the office door step and keep a professionalism .Here you can track all the details through mentioned AWB reference and hope you can take it as very seriously and let me know the reason for made the issue.As we know from our **** + branches having good deal with your company.But some people like him caused to made a black mark.Hope your revert at the earliest.