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Closethues - Order not delivered

Shivangi Kapoor filed complaint against Closethues on Aug 6, 2021

I had ordered for two dresses in April ** , of which one I recieved in the month of June . However the second ione - Christians pleated dress ( Rs ****) is yet to be delivered. And I am unable to find any trace of it . I have written to the closet hue team for so many times. There is no revert . No where that I can reach out to and find out . Does it take * months for a dress to get delivered.

Order I’d - ***** dated April ** ****

Attaching the order received confirmation from closet hues in the mail
Below

Thank you for your order
Hi shivangi,

Just to let you know — we've received your order #*****, and it is now being processed:

[Order #*****] (April **, ****)

Product Quantity Price
Christina Pleated dress - M * ₹*,***.**
Robbie Silk Shirt - olive green, M * ₹*,***.**
Subtotal: ₹*,***.**
Discount: -₹*.**
Shipping: Free shipping
Store Credit Used: -₹*,***.**
Total: ₹*.**
Billing address

shivangi kapoor
c ****
Saviour Green arch , techzone IV , amrapalli drea, valley road , near ekmurthy chowk
NOIDA ******
Uttar Pradesh
**********
shivangi.gulati**@gmail.com
Shipping address

shivangi kapoor
c ****
Saviour Green arch , techzone IV , amrapalli drea, valley road , near ekmurthy chowk
NOIDA ******
Uttar Pradesh

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Closethues

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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