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Savana - Order got cancelled but payment not refunded

Anusmriti Medhi filed complaint against Savana on Jul 19, 2025

I ordered one t-shirt from Savana but on the day of delivery they said my order got cancelled due to out of stock. They said my payment will be refunded within *-* weeks but it didn't. I then wrote a complaint in their cistomer service they said the same thing again, that my payment will be refunded soon but it didn't refund even half of my money at all.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Savana

36

Total Complaints

24

Total Resolved

66.67%

Consumer Satisfaction

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