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Home > Complaints > Order cancelled but money not refunded

One97 (Paytm Mall) - Order cancelled but money not refunded

Srishti Saxena filed complaint against One97 (Paytm Mall) on Aug 19, 2017

I cancelled my order for RO due to delay in delivery but paytm has not refunded back my amount. I can't reach their customer care executives, they aren't responding to my emails.

The order status shows as return requested but I haven't received the package . Therefore I won't be able to return it.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

One97 (Paytm Mall)

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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atul kumar khirwal on Aug 24, 2017

One97 (paytm Mall) – Non RefundClosed

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