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stylemarte com - Order 4391 shipped but not delivered

Rajshree Lakhotia filed complaint against stylemarte com on Dec 27, 2020

I placed the order on **st August, **** on stylemarte.com worth Rs. ***/- through email id khushi.coolnhappy@yahoo.in. I didn't get any order confirmation email from stylemarte but got the payment success email from payment gateway razorpay immediately after placing the order. As I didn't get any confirmation email yet from stylemarte, on **th Sept I tried to contact customer support on their website through email about the status of my order. The same day I got their email that my order #**** is shipped and on the way which contains * items in it. Since then I haven't heard from them and the shipment is also not delivered till date. They haven't replied to my emails, their website is no more available and there is no other way to contact them. Kindly look into this matter on priority and do the needful by resolving it asap.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

stylemarte com

13

Total Complaints

6

Total Resolved

46.15%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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