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Shoeniverse - online scam

Jayesh Jagdish Sawant filed complaint against Shoeniverse on May 18, 2021

i ordered two air Jordan shoes (red and black) worth rs **** only on **th April via Instagram page named Shoe.niverse* with online payment he told me that order will be delivered within two days but its been more then ** days and i haven't received the order till now. i contacted him about the tracking id for my order via WhatsApp number ********** and on call but he keeps giving me some excuses as he was saying that the order was picked and will get delivered but he haven't given me the tracking id as i insisted a lot more he blocked my number on **th of april and i haven't been in my contact since then. the Instagram page as he says that somehow got hacked after * * days after i order the shoes and i think thats where i thought i was conned. as i communicate with him earlier he's from surat, gujrat and his name is ali asgar, i have all the transaction details and phone recordings with him just in case if you need any, but please help me to get my money back

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Shoeniverse

3

Total Complaints

1

Total Resolved

33.33%

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