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paytm manapuram - online payment service

Viswanath mayaguntla filed complaint against paytm manapuram on May 9, 2020

I try to make payment through paytm upi for an amount of **** on **/**/****.amount is debited from my bank account but not credited to the concerned party. when i contacted the both parties through email but paytm is saying that the transaction is succuessful but when i asked them to submit the document regarding the transaction is successful but they are not giving any document.on the other hand when i contacted the merchant regarding this they are saying the transaction is unsuccessful they have given the document regarding this and i forwarded that document to the paytm nodal office there is no positive response from them. is there any possiblity to raise the compliant aganist them and recover the amount

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

paytm manapuram

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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