BESTBUY STORE - ONLINE FRAUD

Dear Sir/Mam

I AM FROM GUWAHATI, ASSAM, WITH CONTACT NO.[Protected]. I HAVE CHECKED A POST IN FACEBOOK THAT APPLE PHONE CAN BE BOUGHT ONLINE WITH LESSER PRICE. SO I HAVE GIVEN MY WHATSAPP NO. IN FACEBOOK COMMENT SECTION. ON **/JUL/**** I HAVE RECEIVED A WHATSAPP CALL FOR BYUING A APPLE PHONE WITH A COST OF **,***/-. LIKE THIS WAY I HAVE LOST A SUM OF *,**,***/-. STILL NOW NEITHER ITEM HAS RECEIVED NOT A REFUND. I AM RECEIVING WHATAPP CALLS FROM +[Protected], +[Protected], +[Protected], +[Protected]& +[Protected]. I HAVE ALL CHAT DETAILS AND PAYMENT PROOFS LIKE TRANSACTIONS DONE WITH THEM. FINALLY WHEN I REFUSED AFTER SO MUCH PAYMENTS THEY INFORMED THAT IF ITEM NOT REQUIRED THEN REFUND WILL HAPPEN WITH ZURICH INSURANCE GROUP OF COMPANY. BUT STILL NOW THEY ARE TRIED TO TAKE AND ASK MY MONEYS BUT NOT REFUNDING MY AMOUNTS. EVERY TIME, THEY ARE SAYING THAT SOME CUSTOM CHARGES, VERIFICATION CHARGES AND EVERY TIME THEY ARE SAYING LAST PROCEDURE TO DO, BUT STILL MY AMOUNTS STILL NOT REFUNDED TO ME. SO PLEASE HELP ME TO GET MY REFUNDS AS I HAVE LOST MY HARD EARNED MONEYS. I TRIED SEVERAL TIME TO THEM BY CONVINCING THEM THAT PLEASE REFUND MY HARD EARNED MONEYS. SO PLEASE HELP ME TO GET IT AND WAY FORWARD THE SAME TO REFUND AT THE EARLIEST.

This mail is brought to notice that I have lost some money of *.*Lacs in terms of fraud hand through online. So requesting please look at the matter and do the needful at the earliest. Details are as follows:- From Facebook social media I have got some information that iPhone pro max will come at a cheaper rate. So provided my WhatsApp no. in the Facebook comment section. Then they called and asked me to pay some amount to get the item. From **/**/****, I have given *.*Lacs at least. But still now I have not received any money or item from them. Again and again they are asking for money. At present also I'm facing problems neither my item received nor my hard earned money of *.*Lacs refunded to me. Please check and do the needful, please. FYI and necessary action please.

for your information & kind cooperation.

regards
Sankar