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OLA cab - Ola charged double for a single ride

Hitesh Chawla filed complaint against OLA cab on Oct 27, 2021

I booked a cab on dated ** oct **** from Terminal(T*) Delhi airport to sector ** faridabad with booking ID CRN ********** Which costed me Rs ***/- as per the invoice.

For which I paid Rs ***/- in cash to driver and balance deducted through my ola postpaid account i.e. Rs ***/- as only that much balance is available in my account on that day itself.

After a week amount of Rs ***/- is again deducted through my postpaid account against the same booking, so unknowingly I was deducted for a same booking through cash as well by wallet.

I have registered complaint *-* times and the system shows complaint resolved without any update on it and they just provide me a new ticket ID.

Today I checked my postpaid account and it already added a late fee of Rs ***/- as well as showing a notice for another late fees of Rs **/-

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

OLA cab

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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