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nandilath gmart - offered free gift not received

shifas n a filed complaint against nandilath gmart on Apr 5, 2022

sir,
I bought a samsung qled ** inch tv from nandilath gmart on **/**/****. This was bought during onam sale and the offer was that a samsung soundbar would be given free which costs around *****rs . The main reason for me to select this particular television was this offer.They told that the soundbar will be delivered only after two weeks from the date of purchase. It has been six months after the purchase and i still haven't received it, I enquired and visited nandilath g-mart multiple times, but they are blaming samsung for not delivering the product. This is a scam by nandilath g-mart for falsely advertising the promise of a free product .I am very enraged and i feel very betrayed as a customer. Please take my complaint into consideration and take nec sir, i bought a samsung qled tv from nandilath gmart on **/**/****. This was bought during onam sale and the offer was that a samsung soundbar would be given free which costs around *****rs . The main reason for me to select this particular television was this offer.They told that the soundbar will be delivered only after two weeks from the date of purchase. It has been six months after the purchase and i still haven't received it, I enquired and visited nandilath g-mart multiple times, but they are blaming samsung for not delivering the product.

This is a scam by nandilath g-mart for falsely advertising the promise of a free product .I am very enraged and i feel very betrayed as a customer.

Please take my complaint into consideration and take necessary action .

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

nandilath gmart

2

Total Complaints

1

Total Resolved

50.00%

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