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IDEA - Not yet Refund the Amount

Abdul Jaleel filed complaint against IDEA on Jul 20, 2021

Dear Sir, I have recharged thru the vi app below-mentioned amount but the amount is debited from my account but this recharge is not successful. according to the bank, the amount has been successfully settled to the merchant. And I have raised this issue to Vi Idea on Apr **, ** days already passed without a solution from their end and getting a response that they are still working on it, day by day they are kidding. Kindly support,,

Transaction reference number VFBK********** for Rs.***.** on **-**-**** and VFBK********** for Rs.***.** on **-**-****
I have raised may Complaint NO, but there is solution yet.
KEL-V**s********
KEL-V***********
KEL-V***********
KEL-V***********
KEL-V***********
KEL-V***********
KEL-V***********

jaleeltm***@gmail.com

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

IDEA

67

Total Complaints

46

Total Resolved

68.66%

Consumer Satisfaction

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