Bhama Designs Private Limited - Not taking returns

I ordered a suit from Bhama Couture. The suit was delivered to me on **th Oct, and the fitting of the suit was not so great therefore I tried to reach out to them for return. I wrote them on WhatsApp, on emails, tried calling them but they didn't respond to any of it. They are coming online but not replying. Their return policy says * days return but on the website my product still doesn't show delivered and I am unable to file a return request. Once * days pass they will conveniently say that * days have passed and that the product cannot be returned anymore