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Reliance Jio Infocomm Limited - not solving issue

Bhavya Samdani filed complaint against Reliance Jio Infocomm Limited on Jul 16, 2022

I am facing red light blinking issue in my Jio fiber router since ** th July and complaint to them many times but everytime they just give me an appointment and no one visited on that appointment time ....this has happened with me almost three times that no one has visited to solve my problem inspite of having an appointment. I have my lot of work online and whenever I call them that no one has visited to solve the issue they give me another appointment....and this goes on. kindly provide me a solution to this .

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Reliance Jio Infocomm Limited

15

Total Complaints

8

Total Resolved

53.33%

Consumer Satisfaction

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