New designer store - Not same product

Sharara_wear instagram page
New designer store whatsapp no +** ***** *****
I have ordered a lehenga choli for the marriage which will held in next month first i have seen a page on instagram called sharara_wear and there is a whats app number to order i massege it the dress i like i asked them will i get the exact dress as shown in picture and they said yes exchange and return are also written in their instagram page and they also send me return exchage policy i get totally different lehenga of cheap quality i told them return or exchange and called so many times but they are no receiving and massage also please file complaint and help me for return the product