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Redmi note 10 pro MI - Not replacing my phone or refund me

Tamana Ali filed complaint against Redmi note 10 pro MI on Sep 25, 2021

I'm tamana I bought Redmi note ** RPO */*** in ** September i charged it and it started to get hot while charging and after that I used it and it also started to heat when normally using I recorded the temperature and showed them they said they'll not help if service doens't prove you're phone is heating * took * day's first they said you're phone is not heating and when I showed the proof they told that all mi phones gets heat when using but and I talked to head of service she said go to another service and my husband got ther that service also took * days and they're saying it's not heating but I have proof and it's been more than a week with my issue and still they're not helping I said take *** or **** and give me back my phone but still they're not accepting very bad company and services I will not stop until o get replacement or my money back

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Redmi note 10 pro MI

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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