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Travelius - Not providing the service and not refunding booking amount

Anindita Mathur filed complaint against Travelius on Nov 30, 2023

I'd selected a resort in Maldives and upon confirmation that the resort is available, I was made to pay Rs. **k as booking amount. I was following up with them since ** days and then after atleast ** attempts to call, I was notified that the resort is sold out, and they're asking me to take another resort, with higher price, and without my choice of villa. Since the booking was taken for a particular resort, ideally they should refund my amount. But, they aren't.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Travelius

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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