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Byju's - Not providing refund

Piyush Rawat filed complaint against Byju's on Feb 11, 2022

I purchased a live classroom programme of byju's. It was assured by the mentor that the live classes would start in * to * days after the payment and i can apply for refund in the next ** days after the class starts. But the class did not started for more than * months and in this time period i complained many times and asked for refund but every time the mentor just said that they are working on it and my request was not listned. Now I ajust want my money back as soon as possible.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Byju's

71

Total Complaints

42

Total Resolved

59.15%

Consumer Satisfaction

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