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Diva Deal - Not getting support from the company

Shalini Manhas filed complaint against Diva Deal on Apr 4, 2019

I ordered one posture corrector from Diva Deal. I saw this product in a video on social media. In that video, the manufacturer was claiming that this product is made in Germany and quality was also very fine. So I ordered this product and it got delivered on **.**.**** at **:**. I am a working woman so I opened the package and tried it the next morning. Product quality was very low, the material was so soft that it did not give any support to my back. I wrote Diva Deal Support team a mail saying that product quality is very low and I want them to take actions.
They wrote a mail to me on the **st March at **:** and asked for product details. To this mail, I replied on *st April at **:** and after that mail, I am still waiting for them to take necessary actions.
I want to return this product and get my money back, also I would like to request consumer court to ban such sites and the company like Diva Deal who sell fake products.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Diva Deal

10

Total Complaints

4

Total Resolved

40.00%

Consumer Satisfaction

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