APRN Cognotech Inc - Not closing my incorporation and delaying with charges

I have been associated with Infiafilings for * years and I have taken annual memberships with them. There has always been some penalty for some payments due to negligence from your team. You can see the history of adjustments they had done in my next annual payments to compensate for the mistake.

Recently, I decided to close down my incorporation and the team has done its best to delay it as much as possible. As a marketing professional, I understand that every organization strives to hold its clients as much as possible but I am planning to close down my business in India and it is their responsibility to get a smooth closure for me.

Due to Aliph’s negligence and no response to my previous messages, there was a penalty last time and their team members accepted to adjust my annual pay but still charged ***** approx citing GST charges.

Vignesh Selvam and Aliph contacted me nearly *.* months back and mentioned that PTEC is to be paid and there is a penalty because Infiafilings failed to notify us for the last * years and there is also a new change from the government. There were a lot of hidden charges as well. I have all the details in the chat. I said I will complete the PTEC payment and close down my incorporation, they were trying to charge as much as possible for that.

In spite of me paying all the money for an annual membership, I was quoted almost that amount for closure. The PTEC was also delayed for * months citing some system issue from your side and this company took nearly * months to refund that money to us. Absolutely no communication from their side. I had to message the team numerous times.

Now it is paid and Aliph comes and says the statutory auditor fee is to be paid. We are not bound to pay anything else anymore is what Vignesh had assured me when I was paying PTEC. I clearly told him and he assured me that.

After all the irregularities and all the payment delays you made and all the irresponsible service you have done by not informing us correctly, which led us to pay penalties unnecessarily, now if they are asking for more money just to try their last chance of charging an outgoing client, I really do not appreciate it.
Check my history with them for the last * years and I am not interested to continue anymore. I have paid every time your people sent an invoice blindly without asking.

I informed that if I have to take action against each of the people who failed to inform us correctly, it will be an unnecessary problem for many in their team.

Please look into this amicably and solve this issue.

Looking forward to hearing from you.