Stribhava.com - Not able to return my product

I had ordered * sarees through Stribhava site on **th November ****. And very next day I had to cancel my order for some reason for which I have mailed Stribhava's official site with my order I'd and asked for cancellation and also the refund. There wasn't any response from the team. Also, my order was not delivered within * days of order placement which they have said. After * weeks order was delivered even after cancellation. I opened to see the product which was completely wrong. I am not satisfied with the product. I also tried calling their official number, but no response from them. I mailed them, again and again, to take back the product and refund my money. But to date there is no response from them. Can you please help me with this.