Facebook Pixel Tracking

Jaguar Land Rover - Non Delivery of Vehicle post Repair

Neyaz Khalid Noor filed complaint against Jaguar Land Rover on Feb 20, 2024

I gave my car (Range Rover) to authorized Service Station of JLR (Shiva MotoCorp) on ** Nov **** as my car met with a minor accident. I was told by the service center all repair work on my car would be done in max ** days and post ** days I can take delivery of the car. After ** days when I went to take the delivery I was told that due to non availability of some parts they would be taking some more time. Since then I have been in continuous follow up with the service center and JLR team but till date there is no response from them or a confirmation on the exact delivery date of my car. I have emailed JLR to their official email address and even tagged them on twitter addressing my issues. After one reply they stopped responding to ,my emails. Incase a company is not able to provide timely delivery they do provide the customer with an alternate car but in my case even after making multiple request it was turned down. I had to hire a car for my travelling needs. I tried contact JLR and it's team on multiple occasions but each there is no response. Even today after more then * months the company and it's associates have no clue on the delivery date. I both this car looking at the brand image and the credibility of the company but now I have realized that it's just nothing more then a spoof to lure new customers. When the company has shortage of vehicle parts they should immediately stop selling new cars until they have resolved all existing issues related to parts. I have incurred a loss of more then * lacs in hiring a new car till date and it's still increasing.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Jaguar Land Rover

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free