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ICICI Bank Limited - Non Credit of Fund Transfer since 1 year

Asha Kanta Sharma filed complaint against ICICI Bank Limited on May 28, 2018

From, Guwahati Gateway Round Table Charity Project Account
Punjab National Bank A/c No. ****************

Dear Sir/Madam,

We would like to inform you that one of our customer had made a payment of Rs. **,***/- (Rupees Thirty Five Thousand Only) as on **-**-**** via neft vide utr Reference No. ***********DC. On carrying out reconciliation of our Bank Account we have found that the same has not been credited in our bank account. The same has been debited in the Remitter Account but till now has not been credited in out account in spite of all our banking details have been correctly used while making the fund transfer by the customer.

Therefore requesting you to kindly carry out necessary corrective steps in this regards and make immediate steps to credit the pending amount in our bank account.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

ICICI Bank Limited

65

Total Complaints

20

Total Resolved

30.77%

Consumer Satisfaction

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