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DEN Networks - Non adherence of Trai cable TV guidelines

Gaurav Chawla filed complaint against DEN Networks on Apr 21, 2019

We have * DEN Cable connection at our home. With the implementation of new Trai cable TV guidelines, we have given a detailed list of TV channels to our DEN cable operator on **rd March. On following up with cable operator he bluntly refused to start the channels as per the list provided and told us to escalate wherever we want in disconnected all the * connections. No one from DEN network even cared to check why these * connection is not operational. A complaint has already been raised in DEN networks and TRAI with no resolution provided till date.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

DEN Networks

10

Total Complaints

7

Total Resolved

70.00%

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