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Lakshminarasimhan filed complaint against Nurserylive Pune on Oct 20, 2022
I had placed an order worth rs ****/ for plants on ** September **** with a delivery promise maximum ** October. I have not received my orders yet . Thier online tracking system says ready for shipping till today ( ** th October ) . You cannot reach them over phone as they don’t provide . I raised complaint ticket many times via their portal but you will bet the same automated message every time that someone will get in touch in ** hours and then again a auto mail saying it will get resolved in */* days time . They will never touch base with you. They have an online chat service and cannot get their response at all and I tried their what app help and again an automatic message will up asking to mail them !
Worst kind of customer support I have ever experience and I feel they are not a serious business firm.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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