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Nurserylive Pune - No response and order not delivered

Lakshminarasimhan filed complaint against Nurserylive Pune on Oct 20, 2022

I had placed an order worth rs ****/ for plants on ** September **** with a delivery promise maximum ** October. I have not received my orders yet . Thier online tracking system says ready for shipping till today ( ** th October ) . You cannot reach them over phone as they don’t provide . I raised complaint ticket many times via their portal but you will bet the same automated message every time that someone will get in touch in ** hours and then again a auto mail saying it will get resolved in */* days time . They will never touch base with you. They have an online chat service and cannot get their response at all and I tried their what app help and again an automatic message will up asking to mail them !
Worst kind of customer support I have ever experience and I feel they are not a serious business firm.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Nurserylive Pune

26

Total Complaints

19

Total Resolved

73.08%

Consumer Satisfaction

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