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IFB - No respond on complaint for IFB Microwave Oven

Vijay Kumar Vimal filed complaint against IFB on Dec 29, 2020

My IFB Microwave Oven was not working so lodge a complaint on **st Dec ** vide Ticket No. **********. A technician visited on **nd Dec ** and gave an estimate of Rs ****/- as repairing cost. The machine is on AMC vide AMC/EW No. ******** from **/**/**** to **/**/****, when the AMC details was shown to the technician, he said that he will check and will confirm tomorrow, but he didn't turned back so far. Despite of numerous mail written on mail ID customerservice@ifbglobal.com and telephonic conversation made on premium customer care No. ***********, no action has been taken to resolve the issue

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

IFB

43

Total Complaints

19

Total Resolved

44.19%

Consumer Satisfaction

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