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RELIANCE JIO CO PVT LTD - NO RESOLUTION IN 10 DAYS ON CONNECTIVITY ISSUES

Nisha filed complaint against RELIANCE JIO CO PVT LTD on Sep 8, 2021

I have been facing connectivity issues since **th of august. I have raised a service ticket * times so far and your technical/engineer has never visited or even contacted me even once since **th of August. I have contacted Jio more than ** times in the last one week- both on chat and on call! I understand the pandemic situation and the least I expect is a ** hour resolution but not at the cost of a lying engineer.
It’s been more than *** hours!
This is terrible service and I sincerely hope to receive a resolution asap!

For your information, below are the service tickets raised and closed without any resolution-

SR******JW*E

SR******IW*O

SR******HUJR

SR******HFQF

SR******GOXA

SR******G*Z*

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

RELIANCE JIO CO PVT LTD

7

Total Complaints

4

Total Resolved

57.14%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

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