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Yellacart - No refund provided

Chippy Vakkachan filed complaint against Yellacart on May 7, 2022

I had ordered trousers from yellacart.com on around **th April and they sent me a wrong product. I reached out to the customer support via whatsapp that was given on the website. They guy helped me with a replacement. Before placing the replacement order I confirmed with him whether or not I can return the replaced product if I don't like it, he said yes you can return so I proceeded with the replacement. The replacement product was delivered around **rd april and I didn't like the fit of the trousers so I messaged the guy asking for a return as there was no option on the website. But since then they haven't been replying to my msgs or calls. I am frustrated now and don't know who else to contact. Please help me get my money back.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Yellacart

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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