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tripzumi - no refund processed

shivanand saha filed complaint against tripzumi on Mar 8, 2018

i was booking ticket on tripzumi and after the payment i found that no ticket was booked but the amount has been debited
so i contacted tripzumi customer care and they assured me refund but even after more than ** days i didnt got my money and now they are saying the payment has been processed which is a complete lie there is no such credit in my bank account and this flight ticket booking site has caused me enough trouble
i am attaching my mini statement where it is clear there is no such credit of ₹****
.
a snapshot of email chat with tripzumi
site name tripzumi
email: cc@tripzumi.com
customer care no. ‭+** **-********‬

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

tripzumi

1

Total Complaints

0

Total Resolved

0.00%

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