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Home > Complaints > No Refund of deducted amount of declined transaction

Amazon NPCI BHIM SBI - No Refund of deducted amount of declined transaction

Mayur Gaikwad filed complaint against Amazon NPCI BHIM SBI on Feb 4, 2020

I ordered a product from Amazon. After receiving I did transaction over NPCI BHIM App. Transaction was successful from my end but Amazon says they didn't receive. I contacted NPCI BHIM which replied transaction successful so contact merchant or receiver. Amazon declined and said contact bank. SBI said I used third party app which is NCPI BHIM, so SBI cannot help. Transaction was done on **.**.**** . Haven't received any refund even after stipulated time of * days.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Amazon NPCI BHIM SBI

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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