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Lavie - No Refund after order cancellation

Ritu Goel filed complaint against Lavie on Aug 24, 2023

On ** August, i ordered a bag (Order ID: #LAV********) worth Rs.**** (prepaid). The estimated delivery time was *-* days. However till ** August the order was not dispatched, So After trying to connect with customer support and getting no response, i decided to cancel the order. To my utter disbelief , even after cancelling the order there was no update about refund for the same. i have been trying to get in touch with customer support via call/email but in vain.
I never expected this from Lavie which proclaims to be a great brand.
i would suggest anyone reading this to never buy products from Lavie website.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Lavie

3

Total Complaints

3

Total Resolved

100.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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