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Lg India Pvt Ltd. - No receipt of my product

Vishal prasad filed complaint against Lg India Pvt Ltd. on Jul 21, 2019

I bought an LG microwave oven in Dec **** from Hasimara W Bengal when I was posted there. Within * years it got faulty and when I called company representative to resolve my fault he told me that it is beyond repair. They advise me to send it to repair agency in Couch Behar W Bengal. I received a call from the repair agency that my set can't be repaired. Then I talked to area manager Lg. He assured me to change my set after the repayment of depreciation amount of the faulty set. During all this conversation I got posted in Sirsa Haryana and now they are not picking up my phone. I had filed a complaint in INGRAM (consumer forum portal) complaint no ******. They have disposed of my complaint. Please help me.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Lg India Pvt Ltd.

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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