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Hathway braodband Bangalore - No proper speed or promised speed

Vani M filed complaint against Hathway braodband Bangalore on Jul 6, 2020

I purchased Broadband internet from Hathway service provider. WEF **/**/****. My a/c No is **********. I was promised *** mbps speed for ₹***/- per month and was asked to pay for * months in advance. That is ₹****/- accordingly I paid ₹ ****/- for * months subscription & Hathway people came to my premises & installed connection. But from the day *, I am getting speed of less than ** mbps as against ***mbps speed. Which is very slow for my day to day business. I complained several times but nothing has been done so far. Even I complained to appellant authorities but nobody is bothered to address my issue. Hence this complaint.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Hathway braodband Bangalore

6

Total Complaints

3

Total Resolved

50.00%

Consumer Satisfaction

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