Campus Shoes - No pickup for returning clogs due to size issue which raised within 24 hours of the delivery

Sahil Sethi filed complaint against Campus Shoes on May 9, 2025

Order number-******

I am writing to express my deep dissatisfaction with the experience I’ve had regarding my unresolved issue. Despite receiving the same email multiple times, there has been no actual resolution. I have already discussed the matter in detail with your customer care executive, Mr. Deepak, but unfortunately, he has been unable to provide any effective support.

I have been repeatedly told that the product pickup will happen within ** hours, but that timeline has come and gone with no action taken. If the issue is not resolved promptly, I will be left with no choice but to pursue legal action.

Your lack of accountability and non-responsive behavior — both on call and over email — is unacceptable. The poor product quality coupled with zero customer support has left me with a very negative impression of Campus.

This has been a third-class experience, and I will be strongly advising everyone in my circle not to purchase any Campus product.

Best Regards
Sahil Sethi

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Campus Shoes

Total Complaints

Total Resolved

80.00%

Consumer Satisfaction

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