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Sell shop in - No Dispatch status given

Jasleen Kaur filed complaint against Sell shop in on Jan 9, 2021

Varied Home Decor items ordered on */*/****, paid ₹****/- fully online. Mail received for payment confirmation and account activation. SMS with link for order confirmation also received. However on logging into the account on website, it says no orders in my account and also no dispatch status or order confirmation received by mail. When I sent the request for account update and dispatch details, received a reply saying products not in stock and delay expected. My reply asked them if they were not in stock then how come while placing order it was showing in stock and also update dispatch status ASAP else give full refund. There seems to be something not right!

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Sell shop in

5

Total Complaints

2

Total Resolved

40.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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