Mukesh Patel filed complaint against Nextraone.com on May 3, 2020
never used this type of third class services. I have purchased Lin-Advanced plan on *th April ****. Since the starting, I have faced a lot of problems. Every time I raised tickets for the solutions. The screenshot if
attached with this review. From starting to till now, I have raised * tickets(including two refund tickets). So finally I have decided to go with others and I asked for the refund. But they told me that they don't have any refund policy. Then I showed them some screenshot of their ** days refund policy of their site.
Then after that, they told me that they can not provide me with the refund because I don't have many reasons. Then, I replied in the ticket with the problems and proof screenshot. But after that too, they are not providing me with the refund. They are wasting my time in solving the problem. After that, they are telling me that "they are trying to solve my problem but I'm not helping them". They are very clever, they are wasting my time.
I'm a blogger and my work is to writing and other blog-related work. But think that, I didn't write a single word because of all these. They moved me to three-time on their different server, where every time I need to manually download and upload all WordPress sites. Think, how it is bad for me. three-time migration. Think about my site, what is happening on that. Sometimes they blamed on Cloudflare but the reality is their hosting service is not good. I'm still asking for the refund but they are trying to stay with him.
They have very old Plesk panel, and they also have a very limited option like there are no freedom to choose PHP extension, backup and restore function etc. They have PHP *.* which became old, the latest in PHP *.*.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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