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Act Fiber Net Chennai - New connection not provided post payment

Kapila V filed complaint against Act Fiber Net Chennai on Jun 12, 2025

We requested new connection & made the payment for the chosen plan. The sales person confirmed that, the connection will be installed on Saturday. But there was no call on that day & the next day a technician called. He checked for the controller box near to my house & told that connection is not possible as the box is inside some other's person home & it have locked. So there will be a different technician will be assigned. After two days no one called us & i complained the same through customer care. They told it will be resolved yesterday. But still no response.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Act Fiber Net Chennai

3

Total Complaints

3

Total Resolved

100.00%

Consumer Satisfaction

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