Sankalp Kolhe filed complaint against Realme's indian authorise seller Om sales Corporation. on Sep 21, 2019
On the date of **sep ****. Official flash sale date of realme xt smartphone. I was looking for shopping on google. I got promted by realme Authorize store, claiming it's an Indian site of realme. It appears exactly same as realme site. So, I brought that smartphone by making online payment through payumoney by using my credit card, however it was the only option (no cod). And I received confirmation mail. But then I never received my order not my refund. I tried to contact and compliant on site, seller site and payumoney too, but no one responded. Then, I realised that I suffered from online fraud. I lost my ***** ₹ . And then suffered from financial and psychological depression.
Then , I tried to collect all the evidences that I have.
Such as that site address was https://www.realme-india.in .
Company address was : Moradabad , Utter Pradesh
Payment done on the name of Vijender Singh , Grievance Officer.
Mail id : sales@realme-india.in
Payumoney contacts as follows:
Customer Care Helpline: ***********
Sales Inquiry Contact No: ***********
CEO: ceo@payumoney.com
Business Head: businesshead@payumoney.com
Buyer’s Care: care@payumoney.com
Seller’s Care: merchantcare@payumoney.com
Care Head: carehead@payumoney.com

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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