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Viral gear - Need refund

Aditi Jain filed complaint against Viral gear on Aug 25, 2018

I ordered a product from their site using their instagram link. After putting all the details, their portal took me to paytm site so that i can make my payment. As soon as i made the payment, rs *** were deducted and the website said that thier were some glitches. I got no intimation whether my order was placed or not. However, i kept on mail them for * days but in vain. They do not reply at all!! They are not even returning my money. Pathetic service.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Viral gear

9

Total Complaints

6

Total Resolved

66.67%

Consumer Satisfaction

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