Parimatch Batting app - My withdrawal money is not credited in my bank account

Amount *****rs.
I made withdrawal of Rs *****/-
But my money not credited in my bank account since **/*/****.

I reached my bank of baroda.
And check transaction by the utr given you
But my money not credited in my bank account. And also bank manager denied to give me any kind of confirmation latter.
So what should I do .
You don't credit my withdrawal money.
Bank manager denied to give me any kind of confirmation latter
He said bank has nothing to do with this.
Give them bank statement and claim your money.