Captique services - my payment of online data entry is not done

I have completed my plan FOC_*** of data entry of *** forms under * days. In the legal agreement, there are * days to get QC report by date of submission forms. I had completed my forms and I got accuracy more than **% but now captique service customers agents tell me the QC report that you have recieved is not yours and they tell me to pay rs.**,**** for company loss. I had to get more than ** % accuracy and now they said to me your accuracy is **%.In legal agreement, we will have to achieve **% minimum accuracy. Now they did not make my payment with my **** refundable amount which is credited by me from captique services for multiple accounts and I think this problem is created by captique services for getting money.
My email to captique services:
My plan: foc_*** on **th Jun **** I have completed my plan by filling all *** forms and submitting. In the legal document, the quality cheque report will be provided to us within ** to ** hours from the date of forms submission and within * international days, our payment will be added to our account by any payment method by company. The minimum accuracy of forms is ***/***. My accuracy is ***/***. I had completed my project of data entry within * days under * days with more than **% accuracy. But I got QC report * days later from the date of submission of forms on ** the June in case of ** to ** hours and then payment of my work will be provided to me under * days from quality cheque report. But * days are gone until my payment is not done by the company. In working time by technical problems my captique service account not log out and then * days later I had logged in then I face multiple account problem then your customers care agents said me to pay Rs **** charges which are caused by multiple accounts. Then I had paid this amount of **** by state bank of India branch and by this legal document this amount Rs **** is totally refundable. Please make my payment within this **** refundable amount as soon as fast because till my payment not be done by captique services. I have attached the payment receipt of Rs. **** (refundable) and my account details for my payment for completing Plan Foc_*** Central Bank Of India, Sakur.