Boult BT buds Blue - My order has been cancelled without informing me

Your agent is call me for the *st time i was answered and he asked that he will come near or my location landmark.when he reached he was called me two times I was in drive so i didn't answer.i was waiting for my order and i was called back to him and he said he has cancelled my order. Without informing me how can your people cancel order like this.this is the worst service of yours shiprocket courier company.he said this is late how can I deliver in time.then you should deliver the orders before *pm not after.your delivery agent call me at **:**pm we are jobbers okay we will not awake in late hours .how can he say like that.
I m saying that your company service is very bad.mark my points and words.
I am expecting my order tomorrow at any cost.