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Home > Complaints > My isp is taking more money than usual for the package that i use every month

Speednet Broadband http www speednetkolkata com broadbandplans aspx - My isp is taking more money than usual for the package that i use every month

Ayan Pal filed complaint against Speednet Broadband http www speednetkolkata com broadbandplans aspx on Jul 21, 2020

My ISP (Speednet broadband) is consuming much more than the plan given on their website.

http://www.speednetkolkata.com/broadband-plans.aspx

Above is the plan description given on their website. but the LCO chareges me *** for **mbps whereas the price according to their website is *** for **mbps.

My LCO is taking much more than usual and also not providing according to the base plan.

On contacting with Speednet broadband customer care they said it is upto LCO how they will charge.
there is no provision for online recharge. they are the only LCO and they can take as they wish. and also they DONOT provide any bill or any confirmation for the amount we need to pay forcefully.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Speednet Broadband http www speednetkolkata com broadbandplans aspx

1

Total Complaints

0

Total Resolved

0.00%

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