KOTAK BANK RAJAHMUNDRY - my deposits maturity amount

DEAR SIR MY DISEASED PARENTS HAVE LEFT A TERM DEPOSIT NO.************. I HAD CONTACTED THE BANK BEFORE COVID TIME.THEY HAD ASKED FOR THE INITIAL DEPOSIT RECEIPT WHICH WAS MADE ALMOST ** YRS BACK. THAT TIME ING VYSYA BANK HAVE TOLD TO KEEP THE LATEST DEPOSIT RECEIPT. I HAVE LEGAL HEIR WHERE MY SISTER HAS GIVEN N.O.C . ME AND MY SISTER ARE THE CLOSET FAMILY MEMBERS AND MY SISTER HAS GIVEN ME NO OBJECTION CERTIFICATE AND MADE ME THE CHIEF FAMILY MEMBER. AS I HAVE HEALTH ISSUES AND RESIDING CURRENTLY AT BANGALORE . I REQUEST TO PAY ME THE TOTAL AMOUNT TILL MATURITY thru neft to my online ac