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Bitbns - My Deposit not credit to neither BitBNS Nor to my Bank account back

Bharathiyar filed complaint against Bitbns on Jul 14, 2021

I have deposited **** from my DBS bank account to BitBNS pay account ( My registered Mobile number is same as my Voxya account linked mobile number) on **th June ****. When i checked with their customer care ( bitbnstechnicalteam@gmail.com), they are asking me to Deposit **k more so that the **** will be reflected in the BitBNS pay account.. i dont trust them anymore and i need my **** back to my DBS account, Please help.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Bitbns

27

Total Complaints

11

Total Resolved

40.74%

Consumer Satisfaction

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