global exchange - my amount of 18743 successful via phone pe but the payment had not received my trading account

The payment of ***** via phone pe had been paid to Global exchange to top up my pocket option trading account.
the payment was sucessful on phone pe payment sent to global exchange amount of *****. but amount not received in my trading account. the payment was made on ** sep **** on **:** pm on time
transaction I'd T**********************
UTR no.************ please resolve my issue as soon as possible I will always thankful to your team I have fully trusted on your platform I can get quick resolution by your team I hope your platform is the best reliable and trusted resolved too many peoples problem and make a happiness on their face thanks for this great work keep it up as always so please resolve my payment issue