Maharastra State Electricity Board - MSEDCL Faulty Meter causing incorrect bills

Complaint regarding: MAHADISCOM/MAHAVITARAN (Maharashtra State Electricity Distribution Company Ltd - MSEDCL)
Date: **/**/****
Consumer number: ************
Billing Unit: ****

I am an NRI who bought a new flat in Vasind, Shahapur - Thane district (Maharashtra) with possession taken February **** and since February **** msedcl have been billing me for ** units every month for more than a year now.
The meter status on the bill shows as "faulty" The flat has remain unoccupied apart from November **** apart from one or two days. However they have continued to bill at ** units a month (not more or less) every month until now.

I have complained several times on their app and also on their website, but they just keep closing the complaint without any resolution. I have also found out they have done this too many of the other flat owners in the site and they are all
disputing their bills.

At the end of December ****, I got an email from the builder vbhc saying that msedcl have informed them if I dont pay the full amount outstanding by the due date in January **** they will take away they electricity connection in to their custody.

To avoid this problem I have paid the total bill outstanding and accrued up until January **** for inr ****.**.

After payment they have now started billing me for *** units this is on my Jan ** bill.

Now I want them to repair their faulty meter adjust the bill accordingly and refund my account with the money that they are not entitled too. After making several complaints over the past ** months to msedcl through their normal channels I am not happy
that they are continuing to ignore and close the complaints without resolutions.

Therefore, I am asking for your help in bringing a resolution to this issue.