Dhani Apps - Monthly Charges
Mohammed Imran filed complaint against Dhani Apps on Oct 27, 2022
Dear Sir,
In the mobile app, you have just given option to select the auto payment, which is charged to me monthly around ****, request to reverse the charges immediately and cancel the card before reaching to the consumer court
As stated, I have not used the card and every month around **** is debited towards the subscription charges, is this not fair to charge the customer with out using the services
I have neither taken the loan , however I had purchased few medicine and paid the electrify bill , I have paid all the amount I can just see the subscription charges, as I don’t want to continue I request to cancel the card on immediate effect and waive off the charges
I request the @cybercrimepsbcp@ksp.gov.in to investigate on the automated process and help other customers not to be trapped in this kind of fraud transactions
Till now I have already paid around **** as subscriptions and now still yesterday the subscription was **** and now when I open the app it shows ****/-
@RBI CMS Team – request to monitor this apps which are fooling the customer and charging a huge of as subscription which ends up up to ***** per annum.
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